Automation templates
Pre-built automations you can adapt in minutes — from comment-to-DM price replies to lead capture and customer support.
The template library is the fastest way to get a working automation. Each template is a complete, tested setup: a trigger, a flow, the public reply, and the right defaults. You pick one, change the wording to match your brand, and activate.
Open it from Automations → New automation → Browse templates.
Template categories
Every template belongs to one of five categories:
| Category | What it does |
|---|---|
| Grow followers | Turns commenters into followers, usually by offering a freebie or discount via DM. |
| Engage audience | Auto-responds to comments and DMs so conversations don't die. |
| Drive sales | Delivers product links, prices, and coupons via DM. Most popular category. |
| Collect leads | Captures a contact's name, email, or phone for follow-up outside Tuku. |
| Customer support | Answers FAQs and hands off to your team when needed. |
You can also filter by trigger type (keyword on comment, keyword on DM, any comment).
How a template works
Every template is the same three pieces a hand-built automation would have:
- A trigger — usually a keyword the template author thinks your audience will use (
PRICE,LINK,SHADE, etc.). - A flow — the sequence of DMs that fires after the trigger matches.
- A public reply — the short comment reply that goes back under the original comment.
When you pick a template, Tuku clones all three into your workspace as drafts. The template itself is never edited — your copy is yours to change.
Customising a template
After cloning:
- Click into the automation. The flow opens in the editor with placeholder text in your default language.
- Replace every placeholder. Look for words in
[brackets]or in placeholder grey — those are explicit "edit me" hints. - Swap in real product info. Prices, product details, shade names. Templates ship with examples, not real products.
- Add or remove keywords. The defaults are starting points — your audience may use different words.
- Activate when ready. Test against history first if you want to be sure.
A template you didn't customise is worse than no template. Customers spot generic SaaS copy instantly. Spend the five minutes to make it sound like you.
Starting from scratch
If no template fits, click Start from scratch to build a blank automation. You get an empty trigger and an empty flow; everything is yours to define.
We recommend starting from a template even when you plan to change most of it — the structure (greeting → answer → CTA → handoff offer) is the part that's worth keeping.
Updating templates over time
Tuku ships new and updated templates regularly. Your cloned automations are not auto-updated when a template is improved — they're yours. To pull a new version:
- Open the template library.
- Find the updated template (a small
Updatedchip appears for the first 14 days). - Clone it again alongside your existing automation.
- Compare the two; bring the improvements you want into your live automation.
- Delete the duplicate when you're done.
This is intentional: we never overwrite your edits.
What to read next
| Topic | Page |
|---|---|
| Tune the trigger | Comment triggers |
| Tune the keywords | Keywords that actually fire |
| Build out the flow | DM flows |
| Reference for every flow node | Flow nodes |