Sign up

You don't need a credit card to sign up. The Free plan is real — 100 Monthly Active Contacts, every feature, no time limit.

Before you start

Have these ready:

• The email you want to use for the workspace. Whoever owns this email owns the workspace.
• Access to your TikTok creator account. You'll need to log into it during the connection step.

Step 1 — Create your account

1. Go to console.tuku.co and click Sign up.
2. Enter your email and pick a password.
3. Check your inbox for a verification email and click the link inside.
4. You're now logged in.

Step 2 — Create your workspace

A workspace is the container for one brand's automations, contacts, inbox, and billing. A single account can be a member of multiple workspaces, but most operators just need one.

In the onboarding screen, pick Create a new workspace, then:

1. Enter a workspace name — usually the brand name (Hydra Cosmetics, Bua Café, etc.).
2. Pick the workspace language. This is the default language for system messages, not a restriction on what your DMs say.

You'll be dropped into the workspace, on the Free plan.

Step 3 — Connect TikTok

The onboarding tour walks you through this. The full reference is in Connect TikTok, but in short:

1. Click Connect TikTok in the welcome banner (or under Settings → Integrations).
2. Sign in with the creator account that posts your videos.
3. Approve the scopes — read comments, send DMs, read your post list.

The TikTok card should now read Connected with a green dot.

Step 4 — Run your first automation

The fastest way to know if Tuku fits your workflow is to make one real automation fire on one real comment.

Follow Your first automation — it takes about five minutes and ends with a real DM landing in a real inbox.

Inviting teammates (optional)

You can invite teammates from Settings → Members → Invite member.

• They get an email with a one-click join link.
• They sign in with their own email, not yours.
• The Free plan supports 1 seat. Pro and Enterprise both include unlimited seats.

See Team members for roles and permissions.

Common signup snags

• Verification email didn't arrive. Check spam, then click Resend on the sign-up screen. If still missing, try a different email provider.
• "This TikTok account is already linked to a different workspace." Each TikTok account can only live in one Tuku workspace at a time. Have the existing workspace owner disconnect, or use a different TikTok account.

If something else goes wrong, see Troubleshooting — the most common signup issues are covered there.